Follow @danpurvis Ok, so hashtags aren’t the most innovative of topics I could write about, but for a lot of newbies they can be confusing. What are they?  Can I create one myself?  Is there best practice twittiquette?  #Can #I #use #them #all #the #time?! Essentially, they categorise tweets and are used to mark key […]

The day I was trending on Twitter!

Will the real Dan Purvis, please stand up!

Follow @danpurvis Yes, there I was trending on Twitter for the first and probably only time in my life – people were tweeting me, putting messages on my Facebook wall, texting me…a lot of new tweeps were following me too! At the time (30th July 2012), I was watching #TeamGB’s male gymnastics compete in the […]

Know Your eCustomer – it’s time to get engaged

Charles Darwin

Follow @danpurvis Knowledge is power When the 17th Century philosopher Sir Francis Bacon said: “knowledge is power” he couldn’t have possibly imagined the enormous volume of information that businesses in the 21st Century work with day-in, day-out. With the widespread adoption of Internet-based technologies we have witnessed a massive surge in the number of customer […]